Frequently Asked Questions
Everything you need to know about our loungewear and services.
What makes Gelato Pique fabrics unique?
We specialize in 'wearable desserts,' utilizing signature materials like our 'moco moco' fabric, which is engineered for a soft, fluffy texture that provides exceptional comfort and warmth.
How should I care for my delicate loungewear?
To maintain the softness of your items, we recommend hand washing in cold water with a neutral detergent or using a laundry net on a delicate machine cycle. Always lay flat to dry.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that for hygiene reasons, some items like socks and innerwear may be final sale.
Do you offer international shipping?
Yes, we ship to a wide range of international destinations. Shipping costs and delivery times vary by location and will be calculated at checkout.
How do I determine my size?
Our loungewear typically features a relaxed, oversized fit. Please refer to the specific size guide on each product page for detailed measurements in inches and centimeters.
Can I purchase a gift box for my order?
Absolutely. We offer signature gift wrapping options, including our iconic striped boxes and branded ribbons, which can be added to your cart during the checkout process.