Returns & Exchanges

At Gelato Pique, we want you to be completely satisfied with your cozy purchase; therefore, we accept returns of unworn, unwashed items with original tags within 30 days of delivery.

1

Initiate Your Return

Visit our online return portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Items

Securely pack the items in their original packaging, ensuring all designer tags and hygiene seals are intact and included.

3

Attach Shipping Label

Download and print the prepaid return shipping label from the portal and affix it firmly to the outside of your package.

4

Drop Off and Refund

Hand over your package to the designated carrier; once we receive and inspect the items, your refund will be processed within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing